| | Delivery Schedule
UK
We ship all UK orders by Royal Mail and offer two options, First Class or Special Delivery. If you choose First Class you should get your order within 2-3 days, though some items may take a little longer. If you select Special Delivery and order before 1pm, you will receive your order by 1pm the next day; please note that Special Delivery is not guaranteed to occur on Saturday but can and does happen.
Europe
We ship to all EU countries by standard Airmail. You should receive your order within 5-7 business days, though this can take longer.
US, Canada and everywhere else!
We ship by Airmail and make a modest charge for this. You should receive your order within 7-14 days, though this can take longer. |
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges
For orders made from the UK or the European Union, prices include VAT at 17.5%. All other orders are VAT free; please note that local import duties may be payable on receipt.
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Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. In plain English, this means that you can safely buy from us online. |
Guarantee
If a garment doesn't fit or you don't like the colour, return it to us. Contact us first so we know what to expect - send us an email to
. Returned goods must be unused, in a saleable condition. Once we've received them back, we will arrange to either credit you or replace the goods with a different size or colour, whichever you prefer.
If you're returning something because it doesn't fit or it's not suitable, you'll need to pay the postage costs to return it to us. If you'd like us to replace the goods with another size or colour, we won't charge you for carriage on the replacement.
If there's a defect with your garment, the process is the same, except that we'll refund your postage costs for returning it to us. Also, we won't charge you for postage on any replacement goods
If you have any problems with an order from foska.com, send us an email to
None of the above affects your statutory rights. foska.com is part of MTB Cycles Ltd, a Company registered in the UK. This means that you are fully protected by UK Law.
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Reaching Us
If you need to reach us, please email us on
, alternatively, you can call on 020 7233 1043 (International +44 20 7233 1043) or fax us on 020 7799 1711 or write to us at 19 Dacre Street London SW1H 0DJ United Kingdom
MTB Cycles Ltd (Reg No :- 04125045) T/A foska.com
19 Dacre Street
London
SW1H 0DJ |
Privacy Policy
Foska.com do not disclose buyers' information to third parties. Cookies (tiny text files which are stored on your computer) are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
If a garment doesn't fit or you don't like the colour, return it to us. Contact us first so we know what to expect - send us an email to
. Returned goods must be unused, in a saleable condition, so we recommend that you try on a new product over a base layer. Once we've received them back, we will arrange to either credit you or replace the goods with a different size or colour, whichever you prefer.
If you're returning something because it doesn't fit or it's not suitable, you'll need to pay the postage costs to return it to us. If you'd like us to replace the goods with another size or colour, we won't charge you for carriage on the replacement.
If there's a defect with your garment, the process is the same, except that we'll refund your postage costs for returning it to us. Also, we won't charge you for postage on any replacement goods
If you have any problems with an order from foska.com, send us an email to
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